In today’s technology-driven, fast-paced work environments, it’s so easy to forget the human element that is the key to building cohesive teams. Add the challenge of team members working remotely and lots of uncertainty and it can seem almost impossible to clearly communicate priorities, goals, and expectations. In this session, you will learn what it means to be an “aggressive listener,” hearing both the content AND intent of the words spoken by others. Find out which biases are inhibiting your ability to communicate clearly with others. Discover how to use better questions to get the information you really need from your team members. We’ll also explore the negative power of “trigger words” and how to reduce them in conversations. Most importantly, you will leave the session equipped to more deeply connect with your team and get the right work done. Registration is free but required by visiting, https://go.ncsu.edu/cyfar.dec.9
Training Date: Wednesday, December 9, 2020 at 10 AM PST – 11:30 AM PST